Queue Management

Replace paper lists and buzzer pagers with a digital queue that keeps customers informed, reduces walk-aways, and lets staff focus on serving — not managing lines.

Customers join in seconds — no app needed

Print a QR code, stick it at the door, and customers scan to join the waitlist from their phone. They see their position, estimated wait, and get notified by email when it's almost their turn. Optionally add SMS with your own Twilio or MessageBird account.

  • QR code join — no app download required
  • Live position and estimated wait time
  • Email notifications included on all tiers
  • SMS with your own Twilio / MessageBird account
  • Multiple services per location

Staff dashboard — call, transfer, no-show in one click

Manage your entire queue from a clean web dashboard. Call the next ticket, transfer between services, mark no-shows, and cancel entries without leaving the screen. Counter / station management on Tier 3 lets you assign tickets to specific counters.

  • Call next, skip, transfer, and cancel tickets
  • Full ticket history and audit trail
  • Counter / station management (Tier 3 — unlimited)
  • Works on any device — phone, tablet, PC

Built-in display tools — no extra hardware required

Tier 2 and 3 plans include bundled screen licenses so you can put up a public queue board or a self-service ticket kiosk without an extra subscription. Each bundled license also includes full Starter signage capabilities — split screen, Design Studio, widgets, schedules, and offline playback.

  • Public queue board (Now Serving display)
  • Self-service ticket kiosk on touch screens
  • Counter display for per-station Now Serving (Tier 3)
  • Quick Style, 5 layouts, custom card layouts, audible announcements (Tier 2+)
  • Split screen, Design Studio, widgets, schedules & offline playback on bundled screens