Pair a New Screen

Overview

Pairing connects a Digipal player to your account so you can manage the display remotely.

Quick How-to Video

"How to Pair a Screen"

Recommended length: 45–60 seconds

Before You Start

Make sure:

• the Digipal player is installed;
• the player device has internet access;
• Digipal is open on the display;
• the pairing code is visible.

1. Open Pair Screen

Open My Screens.

Select Pair Screen in the upper-right corner.

Pair Screen button highlighted

2. Enter the Pairing Code

The Pair a Screen window opens.

Enter the 6-character code shown by the Digipal player on your display.

Pair a Screen modal with Pairing Code highlighted

3. Name Your Screen

Enter a Screen Name.

This is optional, but strongly recommended.

Good examples

For a hotel:

Lobby Welcome Display

For a restaurant:

Front Counter Menu

For an office:

Main Reception

4. Select a Subscription

Choose the subscription option you want to use with the screen.

If your account already has an available license, you may also have the option to use it.

Subscription Plan area highlighted

5. Complete Pairing

Select Pair Screen.

If payment is required for a new subscription, Digipal may redirect you to complete payment.

Once pairing is completed, the screen appears under My Screens.

Tips

Give every screen a meaningful name before your network grows.

Names based on location + purpose work particularly well.

Example:

Lobby – Welcome Screen

Restaurant – Menu Board 1

Troubleshooting

I don't see a pairing code

Confirm that the Digipal player has fully loaded.

The code doesn't work

Check that all six characters have been entered correctly.

The screen doesn't appear after pairing

Allow a moment for the screen to connect, then refresh My Screens.